Shipping policy

Shipping & Delivery Policy (Cash on Delivery)

Shipping & Delivery Policy โ€“ Cash on Delivery (COD)

Atย Le Joueur, we make sure your order arrives safely and on time. We offerย Cash on Delivery (COD)ย and flexible delivery options throughout Lebanon.

๐Ÿ“ Delivery Coverage

We deliver toย all regions of Lebanon, including Beirut, Mount Lebanon, North, South, and Bekaa.

๐Ÿšš Delivery Options & Fees

1๏ธโƒฃ Standard Delivery (3โ€“5 Working Days)

  • Beirut:ย โœ…ย Free Delivery

  • Outside Beirut:ย $4 delivery fee

  • Ideal for regular, non-urgent orders

2๏ธโƒฃ Express Delivery (Same-Day / Immediate)

  • Delivery on theย same day or within 24 hours

  • Perfect for urgent gifts or last-minute orders

  • The express fee is calculated based on your location

Note: Express availability may vary depending on order time and region.

๐Ÿ’ต Payment Method โ€“ Cash on Delivery (COD)

  • Payย in cash directly to the courierย upon delivery

  • Please have the exact amount prepared

  • A receipt will be provided at delivery

๐Ÿ“ฆ Order Processing

  • Orders are prepared withinย 1โ€“2 working days

  • You will receive confirmation by SMS or email

  • Our team may contact you to verify delivery details

๐Ÿ“ž Delivery Attempts

If you are unavailable, the courier will:

  • Attempt to call you

  • Schedule a second delivery attempt if needed

โ— Order Refusal / Cancellation

Refusing an order without notice may:

  • Affect future COD eligibility

  • Require advance payment on future orders

๐Ÿ›๏ธ Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us withinย 24 hours.
We will arrange an exchange or replacement in accordance with our Return Policy.

๐Ÿค Our Promise

From classic wooden games to premium gift collections, every order from Le Joueur is carefully packed. With COD, free Beirut delivery, and express options, we ensure a smooth, trustworthy shopping experience