Shipping & Delivery Policy (Cash on Delivery)

At Le Joueur, we make sure your order arrives safely and on time. We offer Cash on Delivery (COD) and flexible delivery options throughout Lebanon.

📍 Delivery Coverage

We deliver to all regions of Lebanon, including Beirut, Mount Lebanon, North, South, and Bekaa.

🚚 Delivery Options & Fees

1️⃣ Standard Delivery (3–5 Working Days)

  • Beirut: ✅ Free Delivery

  • Outside Beirut: $4 delivery fee

  • Ideal for regular, non-urgent orders

2️⃣ Express Delivery (Same-Day / Immediate)

  • Delivery on the same day or within 24 hours

  • Perfect for urgent gifts or last-minute orders

  • The express fee is calculated based on your location

Note: Express availability may vary depending on order time and region.

💵 Payment Method – Cash on Delivery (COD)

  • Pay in cash directly to the courier upon delivery

  • Please have the exact amount prepared

  • A receipt will be provided at delivery

📦 Order Processing

  • Orders are prepared within 1–2 working days

  • You will receive confirmation by SMS or email

  • Our team may contact you to verify delivery details

📞 Delivery Attempts

If you are unavailable, the courier will:

  • Attempt to call you

  • Schedule a second delivery attempt if needed

❗ Order Refusal / Cancellation

Refusing an order without notice may:

  • Affect future COD eligibility

  • Require advance payment on future orders

🛍️ Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 24 hours.
We will arrange an exchange or replacement in accordance with our Return Policy.

🤝 Our Promise

From classic wooden games to premium gift collections, every order from Le Joueur is carefully packed. With COD, free Beirut delivery, and express options, we ensure a smooth, trustworthy shopping experience