Shipping & Delivery Policy (Cash on Delivery)

AtΒ Le Joueur, we make sure your order arrives safely and on time. We offer Cash on Delivery (COD) and flexible delivery options throughout Lebanon.

πŸ“ Delivery Coverage

We deliver to all regions of Lebanon, including Beirut, Mount Lebanon, North, South, and Bekaa.

🚚 Delivery Options & Fees

1️⃣ Standard Delivery (3–5 Working Days)

  • Beirut: βœ… Free Delivery

  • Outside Beirut: $4 delivery fee

  • Ideal for regular, non-urgent orders

2️⃣ Express Delivery (Same-Day / Immediate)

  • Delivery on the same day or within 24 hours

  • Perfect for urgent gifts or last-minute orders

  • The express fee is calculated based on your location

Note: Express availability may vary depending on order time and region.

πŸ’΅ Payment Method – Cash on Delivery (COD)

  • Pay in cash directly to the courier upon delivery

  • Please have the exact amount prepared

  • A receipt will be provided at delivery

πŸ“¦ Order Processing

  • Orders are prepared within 1–2 working days

  • You will receive confirmation by SMS or email

  • Our team may contact you to verify delivery details

πŸ“ž Delivery Attempts

If you are unavailable, the courier will:

  • Attempt to call you

  • Schedule a second delivery attempt if needed

❗ Order Refusal / Cancellation

Refusing an order without notice may:

  • Affect future COD eligibility

  • Require advance payment on future orders

πŸ›οΈ Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 24 hours.
We will arrange an exchange or replacement in accordance with our Return Policy.

🀝 Our Promise

From classic wooden games to premium gift collections, every order from Le Joueur is carefully packed. With COD, free Beirut delivery, and express options, we ensure a smooth, trustworthy shopping experience